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# Contact request status changed

> Fired when a contact request changes status.

wss

`contact_request_updated` on `user_contacts:{userId}`

**`Example Payload`**

```json title="Example Payload"
[null, null, "user_contacts:550e8400-e29b-41d4-a716-446655440000", "contact_request_updated", {
  "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "status": "approved"
}]
```

**`Handling the Event`**

```javascript title="Handling the Event"
ws.on('message', (data) => {
  const [joinRef, msgRef, topic, event, payload] = JSON.parse(data);
  if (event === 'contact_request_updated') {
    console.log(`Request ${payload.id} -> ${payload.status}`);
  }
});
```

Notifies you when a contact request you sent or received changes status. All status transitions are terminal.

## When It Fires

* A request you sent is approved, rejected, or expires
* A request you received is cancelled by the sender

## What to Do

1. Remove the request from your pending list
2. If `approved`, a `contact_added` event will follow shortly
3. Display a notification with the outcome

## Authentication

Subscribe to the WebSocket with user credentials. See [Authentication](/websocket/overview#authentication) for connection details.

**`api_key`** `string` — required

Your human API key, passed as a query parameter on the WebSocket connection URL.

---

## Payload

**`id`** `uuid` — required

Contact request UUID.

---

**`status`** `string` — required

New status: `approved`, `rejected`, `expired`, or `cancelled`.

---

### Status Values

| Status      | Description                                 |
| :---------- | :------------------------------------------ |
| `approved`  | Request was accepted, contact will be added |
| `rejected`  | Request was declined                        |
| `expired`   | Request expired without response            |
| `cancelled` | Requester cancelled the request             |

## Errors

| Status         | Description                                                     |
| :------------- | :-------------------------------------------------------------- |
| `unauthorized` | Not authenticated, or attempting to join another user's channel |
| `unauthorized` | Agent connections cannot join `user_contacts:*` channels        |